Kigali, 9 September 2025 — The National Public Service Commission (NPSC), led by its Executive Secretary, Angelina Muganza, convened a dialogue with the Rwanda Law Reform Commission (RLRC) focusing on public service conduct, human resource management, and professional ethics.

Opening the session, Ms. Dushimimana Claudine, Chairperson of RLRC, welcomed the NPSC delegation, describing the dialogue as a “very much needed” reminder of the code of conduct and professional ethics expected of public servants.

RLRC Chairperson, Mrs Claudine DUSHIMIMANA

The NPSC framed the meeting as a timely reinforcement of compliance with recruitment, disciplinary, and employee-relations standards. Discussions addressed recurring causes of disputes escalated to the Commission and, in some cases, to the courts; particularly wrongful terminations and other HR malpractices that expose government institutions to financial and reputational risks.

According to the NPSC, a significant share of complaints originates from recruitment and appointment processes. The Commission therefore stressed the importance of transparent, merit-based recruitment procedures to minimize grievances and litigation. It further emphasized that new recruits should receive proper induction and the tools necessary to perform their duties effectively.

On ethical responsibilities, the NPSC underscored the importance of leadership by example, impartial application of disciplinary measures, and consistent enforcement of codes of conduct as essential foundations for a professional and credible public service.

The Commission also drew attention to the financial costs of HR malpractices, noting that wrongful terminations and employment disputes have led to substantial government losses through compensation payments and litigation expenses. These examples were used to illustrate the fiscal and reputational risks of non-compliance.

The RLRC was commended for its strong internal controls. Notably, no government losses attributable to RLRC actions were recorded in the last two fiscal years.

In conclusion, the NPSC recommended that RLRC’s disciplinary committee regularly convene sessions on professional ethics and codes of conduct to continuously remind both staff and management of their responsibilities.